Customer Reviews

I never thought I’d look forward to calling an insurance company, but they’re so genuinely kind during every interaction that I think “I’ll just call!” and any issue I’m having is taken care of. I cannot say enough how kind, sincere, and helpful these folks are.

Sean and his team have always been helpful for all my insurance needs. Phone calls and emails are always answered quickly. Amazing group to work with!

James was very helpful and kept in contact about me making the change to Erie. The process was smooth and simple and he answered all my questions.

It was a pleasure to work with James Russell today. From our very first phone. contact until our meeting today, James made the process of switching car insurance seamless. He explained everything in detail and made sure I understood everything he presented with my coverage. Easy process and saved me more than 50% on my car insurance for the same or better basic coverage with better perks! I highly recommend James Russell as your next insurance agent. Eric P.

I recently had a great experience with Drushel & Kolakowski Insurance. They provided me with Erie Auto and rental insurance, and their service was exceptional. James Russell, in particular, was incredibly helpful. He patiently clarified all my queries and made sure I understood everything. James is a friendly person and made the whole process smooth and stress-free. Highly recommend their services!

Always friendly staff

I had my first accident ever last month……….and Carrie and Jen were the most helpful and kindest people to help me. They actually cared which is amazing these days. Went above and beyond what they had to do. They even called to check up on me a couple days after the accident. I apprerecerything they did for me. Customer service is not completely dead yet 🙂. So if your considering changing insurance give them a call